The new support website (although the link remains metalink.oracle.com) is revolutionary. Instead of being a static search based content provider, it now recognizes the systems that you have based on your CSI, and provides analysis of these systems. You do need to switch on these features on the host system, which incidentally are switched on by default.
More importantly The UI is dramatically different, with a portal based look and feel. The ability to add portlets of content specific to your needs is very useful. This new website shows how content searching should be.